Refund Policy

30-Day Satisfaction Guarantee

At SandyEase, we stand behind the quality of our products. If you are not completely satisfied with your purchase, you can request a refund or replacement within 30 days of receiving your order.

1. Eligibility

To be eligible for a refund:

  • The item must be unused and in the same condition you received it.

  • It must be in its original packaging.

  • Proof of purchase is required (order number or receipt).

2. Non-Refundable Items

  • Final sale or clearance items.

  • Gift cards and downloadable digital products.

  • Shipping fees (unless the product was defective or incorrect).

3. Refund Process

  1. Contact us at SandyEase@mail.com with your order number and reason for return.

  2. We will provide you with the return address and instructions.

  3. Once the return is received and inspected, you will be notified of approval or rejection.

Approved refunds are issued to your original payment method within 5–10 business days.

4. Damaged or Defective Products

If your product arrives defective or damaged, contact us immediately. We will send a replacement or issue a full refund.